Dockium · Messaging Compliance
SMS/MMS Opt-In Collateral
Last updated 27 July 2026
This page documents how end users, the staff or authorized contacts at businesses using Dockium, opt in to receive text messages from Dockium, by both verbal and text-based methods.
Dockium messaging number (424) 380-5305
Verbal opt-in
Consent is captured during the onboarding call, before any message is sent. The script below is what a Dockium representative reads.
Dockium rep
"As part of your Dockium account, we'll text you when we've received and processed a bill of lading, and when there's an update on an outstanding invoice, typically a few messages per shipment. Message and data rates may apply, depending on your mobile plan. You can get more help anytime by replying HELP, or opt out completely by replying STOP. Our Terms of Service are available at komorebilabs.com/terms and our Privacy Policy at komorebilabs.com/privacy. Do you consent to receive these messages, yes or no?"
Customer
"Yes."
Dockium rep
"Great, we'll send a text now to confirm your enrollment."
Onboarding call · verbal consent
Via-text opt-in
Businesses are also given a keyword during onboarding, shown as: "Text START to (424) 380-5305 to enable Dockium text alerts for your account."
Customer texts
START · sent to (424) 380-5305
Dockium responds
"Welcome to Dockium! You'll get texts when we process your bills of lading and when invoices need follow-up (a few msgs per shipment). Msg&data rates may apply. Reply HELP for help, STOP to opt out. Terms: komorebilabs.com/terms Privacy: komorebilabs.com/privacy. Reply Y to confirm."
Customer texts
Y
Dockium confirms
"You're all set! We'll text you as loads come in. Reply STOP to opt out."
Keyword opt-in · double opt-in confirmation
Reference
The full terms governing these messages are in the Dockium Terms of Service, and our handling of phone numbers and document data is described in the Dockium Privacy Policy.
Contact
jairo@komorebilabs.com
Komorebi Labs, Inc.
San Francisco Bay Area